Event ID—2387

Description A virtual disk bad block medium error is detected.
Severity Critical or Failure or Error
Cause and Action
  • Cause: Virtual disk bad blocks are due to presence of unrecoverable bad blocks on one or more member physical disks.
  • Action:
    1. Perform a backup of the virtual disk with the Verify option selected. One of the following can occur:
      • Backup operation fails. In this case, restore the file from a previous backup. After restoring the file, run Patrol Read and check for bad blocks. If more bad blocks exist, proceed to step 2.
      • Backup operation completes without error. It indicates that there are no bad blocks on your virtual disk.
      • Backup operation displays bad blocks. It indicates that the bad blocks are in a nondata area. Proceed to step 2.
    2. To clear these bad blocks, execute the Clear Virtual Disk Bad Blocks task.
    3. Run Patrol Read to ensure that no new bad blocks are found.
Related Alert Information
  • Clear Alert Number: None
  • Related Alert Number: None
  • Local Response Agent (LRA) Number: 2081
SNMP Trap Numbers 1204